Last updated: March 23, 2026
Currency displayed on the website: USD

Welcome to Craftywdy. These Terms of Service govern your use of our website and apply to orders placed through the website. By visiting the website, using any part of it, or placing an order, you agree to these Terms of Service and to the related policies published on the website.

If you do not agree to these terms, please do not use the website or place an order through it.

1. What These Terms Cover

These Terms of Service apply to your use of the website, including:

  • browsing pages and website content
  • viewing product listings, prices, descriptions, images, and related information
  • placing orders through the website
  • matters connected to payment, shipping, cancellation, returns, and refunds

These terms should be read together with the other policies published on the website, including:

  • Shipping Policy
  • Returns & Refunds Policy
  • Cancellation Policy
  • Payment Policy
  • Privacy Policy, where applicable

Where a separate policy addresses a topic more specifically, that policy will govern that particular matter.

2. Eligibility and Proper Use of the Website

By using this website, you represent that:

  • you are legally able to enter into binding transactions under the laws that apply to you
  • you will use the website only for lawful and legitimate purposes
  • you will not misuse the website or interfere with its normal operation
  • you will not submit false, misleading, or fraudulent information or orders

We reserve the right to limit, suspend, or refuse website access where we reasonably believe the website is being used improperly or in breach of these terms.

3. Product Listings and Website Content

We aim to display product information clearly and consistently, including product names, photographs, descriptions, pricing, availability, and other information shown on the product page.

Even so, slight differences may occur because of screen settings, device display differences, lighting in photography, content updates, or technical issues. Product images are intended to represent the item offered for sale, but customers should read the full product page carefully before purchasing.

4. Pricing and Availability

We work to keep pricing, product details, and availability information accurate. However, errors may occasionally occur, including pricing mistakes, technical issues, synchronization problems, or content inaccuracies.

To the extent permitted by law, we may correct clear errors relating to price, product information, or availability before or after an order is submitted.

A product being shown on the website does not guarantee that it will always remain available for fulfillment.

5. Order Submission and Acceptance

When a customer places an order through the website, that order is treated as an offer to purchase the selected item or items.

Checkout completion or an order acknowledgement email does not by itself mean that the order has been finally accepted for shipment or processing.

An order may proceed only when, as applicable:

  • payment has been successfully confirmed
  • relevant order details can be verified
  • the item is available for fulfillment
  • no reasonable issue prevents processing

We may decline, place on hold, or cancel an order in reasonable circumstances, including where:

  • payment cannot be confirmed
  • billing or order information cannot be verified
  • unusual activity or fraud risk is detected
  • a technical, pricing, display, or synchronization error occurred
  • the item is unavailable
  • an operational issue prevents fulfillment

If we cancel an order after payment has been received, any approved refund will be sent back to the original payment method.

6. Payments

Payment-related matters, including accepted payment methods, timing of payment processing, transaction review, and refund handling, are governed by our Payment Policy.

Unless clearly stated otherwise at checkout, the currency displayed on the website is USD.

Customers are responsible for entering accurate billing, payment, and contact details where required.

7. Shipping and Delivery

Shipping availability, order processing times, estimated transit times, shipping rates, carriers, and delivery-related matters are governed by our Shipping Policy.

Any delivery estimate shown on the website or during checkout is provided for reference only and should not be treated as an absolute guarantee unless we expressly state otherwise.

If tracking shows a parcel as delivered but the customer reports non-receipt, that matter will be reviewed under the Shipping Policy.

8. Cancellations

Rules relating to order cancellation, including when a cancellation request may still be considered and how approved cancellation refunds are handled, are set out in our Cancellation Policy.

A request to cancel an order does not automatically cancel it. An order is only cancelled once we confirm that the request has been accepted.

9. Returns and Refunds

Return eligibility, refund conditions, item inspection requirements, return shipping responsibility, and issues involving defective, damaged, incorrect, or missing items are governed by our Returns & Refunds Policy.

Where an item is clearly marked as final sale on the website or at checkout, it may not qualify for return or refund except where required by law or where the item arrives defective, damaged, incorrect, or incomplete.

10. Customer Information and Accounts

If customer accounts are available on the website, users are responsible for maintaining the confidentiality of their account credentials and for activity carried out through their account, unless unauthorized use occurred without fault on their part.

Customers are also responsible for providing accurate and current contact information so we can communicate regarding payment, shipment, returns, cancellations, or other order-related matters.

11. Ownership of Website Content

Unless otherwise stated, the content displayed on this website, including text, graphics, product descriptions, logos, icons, layout elements, and images, is either owned by us, licensed to us, or used with appropriate authorization from the relevant rights holder.

No part of the website content may be copied, republished, distributed, modified, reused, or commercially exploited without prior written permission from us or from the relevant rights holder.

12. Restricted Conduct

When using the website, you must not:

  • use the website for unlawful purposes
  • attempt unauthorized access to systems, servers, or data
  • introduce malware, malicious code, or harmful content
  • interfere with website performance, security, or integrity
  • scrape or extract website data in a way that unreasonably affects system operation
  • impersonate another person or engage in deceptive conduct
  • use the website for fraudulent or dishonest transactions

We may take reasonable action to protect the website, our operations, and other users where such conduct is identified.

13. Third-Party Services and Links

Some parts of the website may connect to third-party services, such as payment gateways, platforms, or external websites.

These third parties operate under their own terms, conditions, and privacy practices. We do not control all aspects of those third-party services and are not responsible for their separate policies or operations.

14. Website Availability and Liability Limits

We make reasonable efforts to keep the website functioning properly and to present content and services clearly. However, to the extent permitted by law, we do not promise that the website will always be uninterrupted, error-free, or continuously available.

To the extent permitted by applicable law, we are not responsible for indirect, incidental, or consequential losses arising from matters such as:

  • temporary website interruptions
  • technical problems outside our reasonable control
  • delays caused by payment providers or shipping carriers
  • third-party systems or services
  • inaccurate or incomplete information supplied by the customer

Nothing in these terms excludes liability where exclusion is not permitted under applicable law.

15. Updates to the Website or These Terms

We may revise the website, product information, pricing, policies, or these Terms of Service from time to time for operational, legal, or service-related reasons.

The version published on the website at the relevant time will apply to website use and orders placed at that time, unless applicable law requires otherwise.

16. Legal Effect and Partial Invalidity

These Terms of Service apply to the fullest extent allowed by applicable law.

If any provision is found to be invalid, unenforceable, or inconsistent with mandatory legal requirements in a particular jurisdiction, that provision will be limited or adjusted only as much as necessary, and the remaining provisions will continue to apply to the extent permitted by law.

17. Contact Information

If you have questions about these Terms of Service or need help regarding your use of the website or an order placed through it, please contact us through our Contact page or using the details below:

Address: 2050 Tradeport Drive, Orlando, Florida 32824, United States
Phone: +1 (734) 502-7170
Email: [email protected]
Support Time: Mon–Sun, 8:00 AM–5:00 PM EST